This Privacy Policy explains how 12bingo collects, uses, stores, and protects your personal information when you use our platform in the Philippines. We are committed to handling your data responsibly and in line with applicable data privacy standards. Please take a moment to read this page before you register or use any feature of the platform.
This policy applies to all registered players and visitors of the 12bingo platform. By using our services, you agree to the practices described here.
When you register an account on 12bingo, we collect personal information that is necessary to verify your identity and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information to process deposits and withdrawals in Philippine pesos, though we do not store full card or bank account details on our servers. When you use the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity. This technical data helps us maintain platform security, detect irregular activity, and improve the overall experience for players across the Philippines. We do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.
The personal information you provide is used primarily to create and manage your 12bingo account, process transactions, and verify your eligibility to use the platform. We use your contact details to send account-related communications such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited marketing messages without your consent. Your activity data helps us identify and prevent fraud, moneylaundering, and other prohibited conduct on the platform. Aggregated and anonymised data may be used for internal analytics to understand how players in the Philippines engage with our sports betting and gaming features, helping us improve what we offer. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.
12bingo may share your personal information with trusted third-party service providers who assist us in operating the platform, processing payments, and verifying identity. These providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines where we are legally required to do so. In the event that 12bingo undergoes a business transfer or restructuring, your data may be transferred as part of that process, but will remain subject to the same privacy protections described in this policy. We do not share your personal data with any party for advertising or profiling purposes outside of our own platform operations.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable regulations governing online gaming operations in the Philippines. Even if you close your account, certain records — such as transaction history and identity verification documents — may be retained for compliance and audit purposes for the minimum period required by law. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. You may request details about how long specific categories of your data are retained by contacting our support team through the details available on the platform. We review our data retention practices periodically to ensure they remain proportionate and compliant.
The 12bingo platform uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand traffic patterns and player behaviour in aggregate, allowing us to make informed improvements to the platform. You can manage non-essential cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some features. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. Our use of cookies is limited to what is necessary for platform operations and internal performance analysis.
12bingo implements industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols to prevent interception. Access to personal data within our organisation is restricted to staff who require it to perform their duties, and all such staff are bound by confidentiality obligations. While we take data security seriously, no online platform can guarantee absolute security, and we encourage players to use strong, unique passwords and to keep their login credentials confidential. If you believe your account security has been compromised, you should notify us immediately through the contact details provided on the platform so we can take prompt action.
As a player based in the Philippines, you have rights in relation to the personal data we hold about you, in accordance with applicable data privacy legislation. These include the right to access a copy of your personal data, the right to request corrections if any information is inaccurate or incomplete, and the right to request deletion of your data where there is no legitimate reason for us to continue holding it. You may also object to certain types of data processing or request that we restrict how your data is used in specific circumstances. To exercise any of these rights, please contact our support team through the details provided on the platform — we will respond to your request within a reasonable timeframe. We will not discriminate against you for exercising your data privacy rights.
The 12bingo platform is strictly intended for adults who meet the minimum age requirement of 21 years in the Philippines. We do not knowingly collect personal information from individuals who are under the eligible age. If we become aware that a minor has registered an account or provided personal information, that account will be closed and the data will be deleted in accordance with our data retention policy. Parents and guardians who are concerned that a minor may have accessed the platform are encouraged to contact us immediately. For guidance on responsible gaming and age verification, please visit our Responsible Gaming page.
12bingo may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements in the Philippines. When we make material changes, we will provide notice through a prominent update on the platform. The date at the top of this page reflects when the policy was last revised. Continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically so you remain informed about how your data is being handled. If you have questions about this policy or our data practices, the FAQ is a good starting point.
A quick overview of the key principles guiding how 12bingo manages your data across the Philippines platform.
You have the right to access, correct, or request deletion of your personal data held by 12bingo at any time. Our support team handles all data requests promptly and without discrimination.
All data transmitted on the platform uses secure encryption protocols. Internal access to personal data is restricted and monitored to prevent unauthorised handling or disclosure.
Your personal information is never sold or rented to third parties for marketing purposes. Data is shared only with service providers essential to running the platform securely.
We use only the cookies necessary for session management, platform functionality, and internal analytics. No advertising or cross-site tracking cookies are used on 12bingo.
The platform is for players aged 21 and above in the Philippines. We do not knowingly collect or retain data belonging to minors, and accounts identified as underage are closed immediately.
Now that you know how we handle your data, you can register with confidence. Creating your account takes under five minutes — no app download needed, fully accessible on mobile across the Philippines.